Field Sales Productivity Blog

How Sales Mindsets Can Change Sales Approach

By Shivya from Toolyt
March 12, 2021

Technology is remodeling and changing the way sales are done, and the way salespersons are interacting with the customers. Organizations are keeping pace with technological changes, and adapting them to drive productivity, profitability, and sales.

Technology impacts every stage of the sales process. Organizations have incorporated technology for the advantage of sales and sales teams.

The Sales teams are equipped with modern gadgets and technology-laden instruments. They are now easily reachable, and at the same time, they have become more responsive and efficient.

Companies are concentrating more on sales training. Training can mold an inexperienced person into a seasoned salesperson. Whether your organization is following old-school sales techniques or new-school techniques, the approach has to be changed to change things.

Mindset, a Psychological Belief

A mindset is a belief that adapts and adjusts the way you handle situations. It is the mindset, that helps in fundamentally, identifying the products, sales process, and opportunities.

There are two types of mindsets. It is a Psychological belief that specific characteristics and qualities are fixed and unchangeable. People with a fixed mindset believe that these qualities are inborn and unchangeable. On the other hand, those with a growth mindset believe that these abilities can be perfected and developed through different channels of commitment and hard work.

Mindsets that can change the sales approach

Solution For Customers

Ascertain the reasons how your products and services can meet the challenges of the customers. Can the product accomplish the functional requirements, and resolve its problems. Salespersons should understand the specifics and potential of the product with a clear motive to help the customers. Products should be a handy, easily accessible, and convenient source for solutions. The entire process should be within the framework of the established sales process.

Empathy Sales

Salespersons understand the importance and usefulness of the products and services. Explore ways that will benefit the customers. Sales empathy plays a role in focusing on benefits and values.

Be Focused And Attentive

Be focused and determined to serve the customer. The interest of the customer is most important to gain trust. Never, the customer should get the feeling that your motive is to complete the sales targets.

Failures And Rejection Are Steps To Success

Everyone, in sales, faces a slump in their career. There will be numerous rejections and failures. The tough times and situations, should not deter you from focusing on the other promising prospects. Give them complete attention. Certain things are out of control, but those under control, should not miss focus.

Give Ear And Enough Attention

Some customers are well aware of their problems and issues. They explain, clearly to the salesperson, and also suggest the solutions. In all cases, it is advisable to pay attention to the customers and listen. Your questions should prompt the customer to come out with detailed answers and solutions. Thus you can understand the customers better.

Teamwork

It is an accepted fact that in today’s sales world, the strength of the pipeline is more crucial than the volume. Sales are not easy for an individual salesperson. It is quite tough to source and closes the sales all alone. At some stage or the other, of the sales process, you have to rely on technology. You require the assistance and support of others at times.

The sales process keeps changing, with the customers' behavioral patterns. The sales sourcing, approach, engagement, and conversion have changed with the times. Even the prospects keep themselves updated through different channels. In such scenarios, the team approach can drive demand and convert sales.

Think Positive And do Positively

Salesmen, with a non-attached mindset, can approach every lead with a new viewpoint. You can avoid negative thoughts that might disrupt your current tasks. Thinking much of the future will hamper your current situations.

Usage Of Pleasing And Positive Language

Avoid using jargon that might confuse the customers. Usage of trade and industry terminology might arise skepticism in the customer’s mind and loss of trust. Whether the communication is verbal or in writing, always maintain language etiquette and a professional approach.

Sales folks who leverage the psychology of communication can increase their close rates. Words can shape the tone of sales pitch and conversation.

The Right Approach And Attitude

With Toolyt, you need not worry much about the mindsets and attitudes. With intelligent feedback and insight, you will be able to have the right approach.

Toolyt, as leaders in Sales Productivity Automation System, can help you in handling the objections more professionally. This user-friendly mobile app guides you to complete the sales process with the least objections.

Intrinsic alerts and reports to the Management for a better ringside view of the sales proceedings.

Toolyt is an extension of a CRM system suitable for any industry. Intrinsic alerts and reports to the Management give the prevision of the industry happenings and preparedness for better sales strategy.